BranchNet Security Website Help |
Secure access to BranchNet requires that LPL.COM be added as a Trusted Site on your computer, and that you install a Digital Certificate as described in this help file.
The Digital Certificate enrollment process requires a BranchNet username and password, and a Certificate Code. You can acquire a Certificate Code by calling Technology Order Fulfillment. The code will be sent to you via e-mail. After receiving the Certificate Code, follow the steps below to acquire a Digital Certificate. (If you are newly registered user, your username, a temporary password, and Certificate Code will be sent to you individually, in three separate e-mails.)
Once you are able to access BranchNet, you can manage Digital Certificates or request a Certificate Code in the BranchNet Security Center. To access the BranchNet Security Center, choose Utilities | Security Center | Manage Digital Certificates from the BranchNet menu.
To jump to a topic directly, click on a link below:
Before installing Digital Certificates, you will need to add LPL.COM as a Trusted Site on the current computer. The steps are described below.
Note: If the menu bar is not visible, right-click on blank space in the toolbar area of the browser window, and then select Menu Bar.
This completes the addition of LPL.COM to your computer's list of Trusted Sites.
Note: Be sure to enter your BranchNet password, and not the Certificate Code, in the Password field of the Security Website login box. If you enter an invalid username or password, the system will warn you and let you try again. If you enter an invalid username or password five times, the system will lock you out of the Security Website: you will need to request a new Certificate Code via BranchNet's Security Center or by calling Technology Order Fulfillment.
Upon successful entry into the system, the first Digital Certificate Enrollment page opens.
The next Digital Certificate Enrollment page opens. (See below.)
The Digital Certificate Enrollment page displays (1) general information regarding Digital Certificates; (2) the number of installed certificates along with detailed information as to computer location, last login, date enrolled, expiration date, and description; (3) the number of available certificates; and (4) the Digital Certificate Enrollment section. Keep in mind that each field in the Digital Certificate Enrollment section is a required field.
Note: If you have reached the maximum number of downloaded certificates and need additional ones, contact Technology Order Fulfillment.
Note: The computer location description must be unique from other descriptions already in use, and must consist of letters or numbers only: symbols and special characters are not allowed. Note also that if you enter a term or description that is in use, the system will display an error message and prompt you to enter a different description. As necessary, refer to the Location column in the Installed Certificates section of the current page to see a list of computer locations that are already in use.
Click Continue.
Click Yes.
Click Yes.
Note: If you click No in either of the Potential Scripting Violation dialog boxes, the system generates a "Process Failure" message and prompts you to try again or call LPL Financial's Technology Support Help Desk. If you click the close button in the upper right corner of the message box, the system will end the current session and return you to the Security Website login page.
Note: If the system cannot close the browser window automatically, a message box will ask if you want to close the window. Click Yes.
A Certificate Code enables the Certificate Authority (VeriSign) to verify that you are authorized to acquire a Digital Certificate that will allow you to access BranchNet. Certificate Codes can be used repeatedly within the validity period. For more information, see the e-mail that contains your Certificate Code.
Digital Certificates are a vital component of network security. By establishing the identity of people and electronic assets, such as laptop or desktop computers, Digital Certificates authenticate that their holders/users are who or what they claim to be. As digital equivalents of an ID card, Digital Certificates are issued by a trusted third party known as a Certification Authority (CA), in this case, VeriSign (www.verisign.com). Digital Certificates are computer- and user- specific: they cannot be copied or transferred to another system and remain functional.
Yes, as long as each user goes through Digital Certificate enrollment process and installs a Digital Certificate for his or her use on that single machine.
The default is five (5) Digital Certificates per user. If you need more than five (5), contact Technology Order Fulfillment to increase your Digital Certificate limit.
Digital Certificates expire after one (1) year. They are revoked after 180 days of inactivity. Once expired or revoked, a certificate does not count towards your total. To acquire additional Digital Certificates, you will need a Certificate Code provided by LPL Financial. If you are able to access BranchNet on another machine, you can acquire a Certificate Code and manage existing Digital Certificates by selecting Utilities | Security Center | Manage Digital Certificates from the BranchNet menu. Otherwise, you can acquire a Certificate Code by calling Technology Order Fulfillment. The code will be sent to you via e-mail.
After receiving the Certificate Code, follow the steps outlined in Step by Step: How to Get a Digital Certificate.
The system will warn you. If you need more than the maximum of five (5) per user, contact Technology Order Fulfillment to increase your Digital Certificate limit.
Yes.
Contact Technology Order Fulfillment.
Yes, provided that you are using your own computer and that it has a digital certificate installed. Accessing BranchNet from public computers (e.g. internet cafe) is not permitted. If you are planning on traveling and will need access to BranchNet, we recommend you install the digital certificate on your laptop before leaving the office.
Yes.
Inactivity for a 180 day period will cause a certificate to become invalid.
Last Update: 22-Oct-2008